Oviva incident

Oviva Direkt user creation impacted by service degredation

Resolved after 5 hours 17 minutes, affecting Oviva Direkt Mobile App, on November 20, 2024.

investigating Nov 20, 2024, 01:58 PM UTC

We have found the cause of the issue and resolved it. Affected users will be contacted.

Started
Nov 20, 2024, 12:27 PM UTC
Resolved
Nov 20, 2024, 05:44 PM UTC
Duration
5h 17m
Detected by Pingoru
Nov 20, 2024, 12:27 PM UTC

Affected components

Oviva Direkt Mobile App

Update timeline

  1. investigating Nov 20, 2024, 12:27 PM UTC

    We are investigating the cause of the issue.

  2. investigating Nov 20, 2024, 01:58 PM UTC

    We have found the cause of the issue and resolved it. Affected users will be contacted.

  3. resolved Nov 20, 2024, 05:44 PM UTC

    The issue is resolved and affected users are in the process of being contacted.

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