Oviva incident

Degraded performance in mobile application

Resolved after 1 day 3 hours, affecting Oviva Coaching Suite and Oviva Direkt Coaching Suite and 1 more, on January 6, 2025.

monitoring Jan 07, 2025, 02:41 AM UTC

Current metrics show that the performance recovered. We are closely monitoring the situation.

Started
Jan 06, 2025, 10:24 AM UTC
Resolved
Jan 07, 2025, 01:53 PM UTC
Duration
1d 3h
Detected by Pingoru
Jan 06, 2025, 10:24 AM UTC

Affected components

Oviva Coaching SuiteOviva Direkt Coaching SuiteOviva Direkt Mobile App

Update timeline

  1. investigating Jan 06, 2025, 10:24 AM UTC

    We are currently investigating performance issues on our mobile applications. This can result in delayed feedback by the app and errors when submitting meal logs. Our engineering team is working on providing a fix.

  2. investigating Jan 07, 2025, 02:41 AM UTC

    We deployed multiple upgrades to tackle the performance issues.

  3. monitoring Jan 07, 2025, 02:41 AM UTC

    Current metrics show that the performance recovered. We are closely monitoring the situation.

  4. resolved Jan 07, 2025, 01:53 PM UTC

    Overall performance of the system has been restored.

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