Oviva incident

Degraded performance in mobile application

Resolved after 5 hours 50 minutes, affecting CRM Germany and CRM Switzerland and 1 more, on February 19, 2025.

monitoring Feb 19, 2025, 04:20 PM UTC

Current metrics show that the issue is resolved We are closely monitoring the situation.

Started
Feb 19, 2025, 10:30 AM UTC
Resolved
Feb 19, 2025, 04:20 PM UTC
Duration
5h 50m
Detected by Pingoru
Feb 19, 2025, 10:30 AM UTC

Affected components

CRM GermanyCRM SwitzerlandCRM UK

Update timeline

  1. investigating Feb 19, 2025, 10:30 AM UTC

    Patients might not be able to track their time spend on reading content properly and might sometimes have problems saving quizzes.

  2. identified Feb 19, 2025, 11:20 AM UTC

    A fix has been identified and is being tested.

  3. monitoring Feb 19, 2025, 04:20 PM UTC

    Current metrics show that the issue is resolved We are closely monitoring the situation.

  4. resolved Feb 19, 2025, 04:20 PM UTC

    Issue has been resolved.

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