Otava experienced a major incident on March 29, 2025 affecting OTAVA Shared Cloud, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
OTAVA Shared Cloud
Update timeline
- investigating Mar 29, 2025, 09:04 PM UTC
Mid-Michigan Data Center's VPC environment is currently experiencing an outage and engineers are investigating.
- monitoring Mar 30, 2025, 02:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2025, 03:10 PM UTC
Event: Service disruption in MM VPC Start Time: Approximately 4:15PM ET, 3/29/25 Resolved Time: 4:36PM ET, 3/29/25 Cause: Host instability due to lost network connectivity. Resolution: HA automation successfully failed affected machines over to healthy hosts, and access was restored shortly thereafter. Affected hosts recovered without intervention.