Otava incident

Indianapolis (IN1) and MM1 (Mid-Michigan) - DRaaS Powered by Zerto outage - 06/10/2025

Major Resolved View vendor source →

Otava experienced a major incident on June 10, 2025 affecting DRaaS powered by Zerto and DRaaS powered by Zerto, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 01:35 PM UTC
Resolved
Jun 10, 2025, 06:03 PM UTC
Duration
4h 28m
Detected by Pingoru
Jun 10, 2025, 01:35 PM UTC

Affected components

DRaaS powered by ZertoDRaaS powered by Zerto

Update timeline

  1. identified Jun 10, 2025, 01:35 PM UTC

    Type: Outage Service Impacting: Yes – Zerto replication is currently degraded across multiple sites. Description: OTAVA® is currently investigating replication issues affecting our Zerto environment. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

  2. monitoring Jun 10, 2025, 03:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2025, 06:03 PM UTC

    This incident has been resolved.