Otava incident
Indianapolis (IN1) OTAVA Cloudstore Service Interruption - 6/3/25
Otava experienced a major incident on June 3, 2025 affecting OTAVA Cloudstore, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Affected components
OTAVA Cloudstore
Update timeline
- identified Jun 03, 2025, 10:45 PM UTC
OTAVA® engineers are investigating a possible interruption to IN1 Cloudstore services. We are actively working toward a resolution. OTAVA will provide updates as they become available.
- monitoring Jun 04, 2025, 07:33 PM UTC
OTAVA engineers have resolved the issue with the Cloudstore service and all services are back online. We will continue to monitor the system closely for the next 24 hours. If you have any questions or concerns, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- resolved Jun 10, 2025, 09:09 PM UTC
This incident has been resolved.