Otava incident

Austin (AU1) DRaaS Powered by Zerto Service Interruption - 7/26/25

Major Resolved View vendor source →

Otava experienced a major incident on July 27, 2025 affecting DRaaS powered by Zerto, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2025, 02:00 AM UTC
Resolved
Jul 28, 2025, 12:20 PM UTC
Duration
1d 10h
Detected by Pingoru
Jul 27, 2025, 02:00 AM UTC

Affected components

DRaaS powered by Zerto

Update timeline

  1. investigating Jul 27, 2025, 02:00 AM UTC

    OTAVA® and Zerto engineers are investigating a possible service interruption with DRaaS Powered by Zerto at the Austin data center. Updates will be posted as the become available.

  2. monitoring Jul 27, 2025, 02:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 27, 2025, 02:40 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 28, 2025, 12:20 PM UTC

    This incident has been resolved.