Otava incident

Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026

Notice Ongoing View vendor source →

Otava is currently experiencing a notice incident affecting Internet Backbone, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 04:48 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
Jun 24, 2026, 04:48 PM UTC

Affected components

Internet Backbone

Update timeline

  1. investigating Jun 24, 2026, 04:48 PM UTC

    Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026 Start Time: 06/24/2026 at 12:15 EST Type: Loss of redundancy [ISP Fiber Cut] Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® Internet provider is in the process of fixing the fiber cut to the Internet circuit to Ann Arbor (AA2). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

  2. monitoring Jun 24, 2026, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 24, 2026, 04:56 PM UTC

    We are continuing to monitor for any further issues.