Otava incident

Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026

Notice Resolved View vendor source →

Otava experienced a notice incident on June 24, 2026 affecting Internet Backbone, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 04:48 PM UTC
Resolved
Jun 27, 2026, 12:53 AM UTC
Duration
2d 8h
Detected by Pingoru
Jun 24, 2026, 04:48 PM UTC

Affected components

Internet Backbone

Update timeline

  1. investigating Jun 24, 2026, 04:48 PM UTC

    Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026 Start Time: 06/24/2026 at 12:15 EST Type: Loss of redundancy [ISP Fiber Cut] Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® Internet provider is in the process of fixing the fiber cut to the Internet circuit to Ann Arbor (AA2). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

  2. monitoring Jun 24, 2026, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 24, 2026, 04:56 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 27, 2026, 12:53 AM UTC

    The circuit has been repaired and it is back in production.