Otava incident
Mid-Michigan (MM1) Shared Cloud VCD degraded - 8/1/25
Otava experienced a minor incident on August 2, 2025 affecting OTAVA Shared Cloud, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
OTAVA Shared Cloud
Update timeline
- identified Aug 02, 2025, 01:08 AM UTC
OTAVA® engineers have identified an issue with the MM1 VCD web UI. Some clients are not be able to deploy new VMs or make changes to the Shared Cloud VCD environments. Engineers are restarting services to rectify this issue. If you have any questions or concerns regarding this incident please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring Aug 02, 2025, 01:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 02, 2025, 01:28 AM UTC
This incident has been resolved.