OSFA experienced a notice incident on September 28, 2022, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 28, 2022, 11:22 PM UTC
We are currently investigating issues with accessing Superannuation Business Clearing House, creating and viewing mail messages and updating client details. We are working to resolve these as a priority
- identified Sep 28, 2022, 11:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 29, 2022, 01:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2022, 02:24 AM UTC
This incident has been resolved.