OSFA incident

Online Services for Agents unavailable

Notice Resolved View vendor source →
Started
Mar 30, 2026, 06:38 AM UTC
Resolved
Mar 30, 2026, 11:11 PM UTC
Duration
16h 33m
Detected by Pingoru
Mar 30, 2026, 06:38 AM UTC

Affected components

Login serviceSearch communication historyView communication historyAccess practice and client reportsAccess STP reportsView client accountsCreate or view mail messagesFile transferAccess super clearing houseAdd or remove clientsUpdate client detailsView\Lodge activity statementsPrefillOn Demand Reports

Update timeline

  1. investigating Mar 30, 2026, 06:38 AM UTC

    Online Services for Agents is currently experiencing a total outage. We are working to restore services as a priority.

  2. monitoring Mar 30, 2026, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 11:11 PM UTC

    This incident has been resolved.

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