OSFA experienced a notice incident on March 30, 2026 affecting Login service and Search communication history and 1 more component, lasting 16h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Login serviceSearch communication historyView communication historyAccess practice and client reportsAccess STP reportsView client accountsCreate or view mail messagesFile transferAccess super clearing houseAdd or remove clients
Update timeline
- investigating Mar 30, 2026, 06:38 AM UTC
Online Services for Agents is currently experiencing a total outage. We are working to restore services as a priority.
- monitoring Mar 30, 2026, 09:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 30, 2026, 11:11 PM UTC
This incident has been resolved.