OSFA experienced a critical incident on October 2, 2022 affecting View communication history, lasting 21h 10m. The incident has been resolved; the full update timeline is below.
Affected components
View communication history
Update timeline
- investigating Oct 02, 2022, 01:09 AM UTC
Documents are unable to be retrieved via Client Communication History. We are investigating this issue and working to return this service as a priority.
- resolved Oct 02, 2022, 10:19 PM UTC
This incident has been resolved.