OSFA experienced a notice incident on October 13, 2022, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 13, 2022, 09:43 PM UTC
We are aware of intermittent errors when accessing client communication history and mail. We are attempting to resolve these as a priority.
- identified Oct 13, 2022, 11:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2022, 11:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 13, 2022, 11:40 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 14, 2022, 12:10 AM UTC
This incident has been resolved.