OSFA incident

Login issues

Notice Resolved View vendor source →

OSFA experienced a notice incident on February 1, 2023 affecting Login service, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2023, 10:07 PM UTC
Resolved
Feb 02, 2023, 02:17 AM UTC
Duration
4h 10m
Detected by Pingoru
Feb 01, 2023, 10:07 PM UTC

Affected components

Login service

Update timeline

  1. investigating Feb 01, 2023, 10:07 PM UTC

    We are aware that some agents may receive an error or have issues when attempting to login. If this occurs clear the cache and attempt to try again. In some circumstances using another browser may be an alternative option.

  2. monitoring Feb 02, 2023, 01:27 AM UTC

    The issue has been identified and a fix has been implemented. We are monitoring the results.

  3. resolved Feb 02, 2023, 02:17 AM UTC

    This incident has been resolved.