OSFA experienced a notice incident on February 2, 2023 affecting Login service, lasting 5h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 02, 2023, 09:34 PM UTC
We are aware that some agents may receive an error or have issues when attempting to login. If this occurs clear the cache and attempt to try again. In some circumstances using another browser may be an alternative option. We are working to resolve this as a priority.
- monitoring Feb 02, 2023, 10:35 PM UTC
The issue has been identified and a fix has been implemented. We are monitoring the results.
- investigating Feb 02, 2023, 11:29 PM UTC
We are aware that some agents may receive an error or have issues when attempting to login. If this occurs clear the cache and attempt to try again. In some circumstances using another browser may be an alternative option. We are working to resolve this as a priority.
- resolved Feb 03, 2023, 02:37 AM UTC
This incident has been resolved.