OSFA incident

Prefill degradation

Major Resolved View vendor source →

OSFA experienced a major incident on July 13, 2023 affecting Prefill, lasting 9h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2023, 12:30 AM UTC
Resolved
Jul 13, 2023, 10:26 AM UTC
Duration
9h 56m
Detected by Pingoru
Jul 13, 2023, 12:30 AM UTC

Affected components

Prefill

Update timeline

  1. investigating Jul 13, 2023, 02:55 AM UTC

    We are aware of intermitted problems with the Prefill function in OSFA (not software) and we are investigating the cause as a priority.

  2. identified Jul 13, 2023, 07:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 13, 2023, 10:26 AM UTC

    This incident has been resolved.