OSFA incident

Degraded performance

Notice Resolved View vendor source →

OSFA experienced a notice incident on July 17, 2023 affecting Login service and Search communication history and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 11:07 PM UTC
Resolved
Jul 18, 2023, 01:39 AM UTC
Duration
2h 32m
Detected by Pingoru
Jul 17, 2023, 11:07 PM UTC

Affected components

Login serviceSearch communication historyView communication historyAccess practice and client reportsAccess STP reportsView client accountsCreate or view mail messagesFile transferAccess super clearing houseAdd or remove clients

Update timeline

  1. investigating Jul 17, 2023, 11:07 PM UTC

    Online Services for Agents is currently experiencing problems resulting in degraded performance for all functions. We are working to restore services as a priority.

  2. resolved Jul 18, 2023, 01:39 AM UTC

    This incident has been resolved.