OSFA experienced a notice incident on August 21, 2023 affecting Login service and Search communication history and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Login serviceSearch communication historyView communication historyAccess practice and client reportsAccess STP reportsView client accountsCreate or view mail messagesFile transferAccess super clearing houseAdd or remove clients
Update timeline
- investigating Aug 21, 2023, 04:59 AM UTC
Online Services for Agents is currently experiencing problems resulting in degraded performance for all functions. We are working to restore services as a priority.
- resolved Aug 21, 2023, 05:59 AM UTC
This incident has been resolved.