OSFA incident

OSFA degradation

Notice Resolved View vendor source →

OSFA experienced a notice incident on October 27, 2023 affecting Login service and Search communication history and 1 more component, lasting 8h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2023, 03:41 AM UTC
Resolved
Oct 27, 2023, 11:48 AM UTC
Duration
8h 7m
Detected by Pingoru
Oct 27, 2023, 03:41 AM UTC

Affected components

Login serviceSearch communication historyView communication historyAccess practice and client reportsAccess STP reportsView client accountsCreate or view mail messagesFile transferAccess super clearing houseAdd or remove clients

Update timeline

  1. investigating Oct 27, 2023, 03:41 AM UTC

    We are aware of intermitted problems with OSFA functions and we are investigating the cause as a priority.

  2. identified Oct 27, 2023, 03:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2023, 04:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2023, 11:48 AM UTC

    This incident has been resolved.