OSFA incident

Online Services Outage

Notice Resolved View vendor source →

OSFA experienced a notice incident on May 3, 2024 affecting Login service and Search communication history and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 03:55 AM UTC
Resolved
May 03, 2024, 06:26 AM UTC
Duration
2h 30m
Detected by Pingoru
May 03, 2024, 03:55 AM UTC

Affected components

Login serviceSearch communication historyView communication historyAccess practice and client reportsAccess STP reportsView client accountsCreate or view mail messagesFile transferAccess super clearing houseAdd or remove clients

Update timeline

  1. investigating May 03, 2024, 03:55 AM UTC

    We are aware of an outage to our online services. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

  2. resolved May 03, 2024, 06:26 AM UTC

    This incident has been resolved.