OSFA experienced a notice incident on June 27, 2024 affecting Search communication history and View communication history, lasting 6h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Search communication historyView communication history
Update timeline
- identified Jun 27, 2024, 09:50 PM UTC
We are aware some users are having issues while trying to view some Client Correspondence. We are working to resolve this issue.
- monitoring Jun 28, 2024, 01:32 AM UTC
A fix has been implemented and we are now monitoring the results.
- monitoring Jun 28, 2024, 01:33 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 28, 2024, 01:34 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 28, 2024, 04:04 AM UTC
This incident has been resolved.