OSFA experienced a notice incident on May 9, 2025 affecting Login service, lasting 5h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Login service
Update timeline
- investigating May 09, 2025, 12:21 AM UTC
Some users are currently unable to use Digital ID to access government online services. Services Australia are working to resolve the issue as soon as possible.
- monitoring May 09, 2025, 04:52 AM UTC
A fix has been deployed and all services are operating as expected. We will continue to monitor performance throughout the day.
- resolved May 09, 2025, 06:09 AM UTC
This incident has been resolved.