Orum experienced a critical incident on April 24, 2025, lasting 9h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 24, 2025, 05:09 PM UTC
We are currently experiencing issues with the Orum application. Our team is investigating.
- investigating Apr 24, 2025, 06:17 PM UTC
Hello, We apologize for the continued system disruption. All levels of our Engineering team and their leadership are actively engaged in attempting to get to the root of the challenge. There is a high degree of complexity involved with this particular challenge and the team is working to bring the system back. Please continue to follow this page for the most up to date information. We appreciate your patience and will continue to communicate updates as they become available. Thank you.
- monitoring Apr 24, 2025, 06:32 PM UTC
The app is expected to be back online. Our team is monitoring to ensure continued stability. Analytics will be temporarily missing data from the past 48 hours.
- resolved Apr 25, 2025, 04:08 AM UTC
We have resolved the incident, and all analytics data is now available in the platform.