Orlo Outage History

There were 4 Orlo outages since February 16, 2026 totaling 195h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://orlo.statuspage.io

Minor April 28, 2026

Instagram posts and Facebook Reels failing

Detected by Pingoru: Apr 28, 2026, 10:37 AM UTC
Resolved: May 01, 2026, 10:31 AM UTC
Duration: 2d 23h

Affected: Social Networks

Timeline · 4 updates

investigating Apr 28, 2026, 10:37 AM UTC

We’re currently seeing some sporadic issues with Instagram posts that include media not publishing as expected. From what we can see so far, this looks to be linked to an issue with Instagram’s API. It’s also affecting other third-party platforms that connect in the same way, so it’s not isolated to Orlo. Facebook posts aren’t impacted. We’re keeping a close eye on things and will update here as soon as we know more. Sorry for any disruption this may cause, and thanks for bearing with us.
investigating Apr 29, 2026, 03:40 PM UTC

We're still seeing sporadic issues with Instagram posts that include media not publishing as expected. This also seems to be affecting Facebook Reel posts. From what we can see so far, this looks to be linked to an issue with the API we use to integrate with these networks. It’s also affecting other third-party platforms that connect in the same way, so it’s not isolated to Orlo. We have submitted a bug report to their team, are keeping a close eye on things and will update here as soon as we know more. Sorry for any disruption this may cause, and thanks for bearing with us.
monitoring Apr 30, 2026, 12:56 PM UTC

A workaround to the Instagram and Facebook reel posting issues has been released, and we're currently monitoring this. We appreciate your patience so far and apologise for any inconvenience caused.
resolved May 01, 2026, 10:31 AM UTC

This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

Facebook Video Upload Issues

Detected by Pingoru: Mar 12, 2026, 05:13 PM UTC
Resolved: Mar 13, 2026, 07:18 AM UTC
Duration: 14h 4m

Affected: Orlo Application

Timeline · 2 updates

identified Mar 12, 2026, 05:13 PM UTC

We have identified that the current difficulties with video uploads are due to a platform-wide issue on Meta’s side, which is affecting video processing across their services. As the resolution sits within Meta’s own systems, our team is keeping a very close eye on their progress and analysing their status updates in real-time. We appreciate how important your content is, and we will be sure to provide a further update the moment we have confirmation that their services are back up and running. Thank you for your continued patience while we look into this for you.
resolved Mar 13, 2026, 07:18 AM UTC

We’re pleased to let you know that the issues with publishing video content to Facebook have now been resolved. Everything is back up and running as normal. If any of your posts failed during this time, you’re now able to reschedule them. Thanks so much for your patience during this time.

Read the full incident report →

Notice February 23, 2026

Errors when performing actions in the Inbox or publishing a post.

Detected by Pingoru: Feb 23, 2026, 03:52 PM UTC
Resolved: Feb 24, 2026, 08:05 AM UTC
Duration: 16h 13m

Affected: Orlo Application

Timeline · 4 updates

investigating Feb 23, 2026, 03:52 PM UTC

We are aware of an issue when trying to perform actions in the inbox or publishing a post, which prompts the error message "Profile Aggregate Factory could not connect to database." or "No DB connection open." This is being investigated as a matter of urgency and we hope to have this resolved very soon. Apologies for any convenience caused.
investigating Feb 23, 2026, 04:00 PM UTC

We are continuing to investigate this issue.
monitoring Feb 23, 2026, 04:14 PM UTC

A fix for the previous errors when scheduling a post and working in the inbox has been deployed. We will continue to monitor this throughout the evening to ensure this does not recur. If encountering issues, please refresh your browser to force the update. Apologies for any inconvenience caused.
resolved Feb 24, 2026, 08:05 AM UTC

This incident has been resolved.

Read the full incident report →

Notice February 16, 2026

Composer Tab loading issues

Detected by Pingoru: Feb 16, 2026, 12:11 PM UTC
Resolved: Feb 20, 2026, 09:35 AM UTC
Duration: 3d 21h

Affected: Orlo Application

Timeline · 5 updates

investigating Feb 16, 2026, 12:11 PM UTC

We’re aware that some users are experiencing issues loading the Composer tab, aswell as issues with the date and time selection box in both the inbox and outbox. Our team is actively investigating and working on a fix, which will be deployed shortly. In the meantime, if you encounter the composer issue, please refresh the page, and this should load correctly. Unfortunately there is no workaround for the date and time selection box at the moment. Apologies for any inconvenience this may be causing
investigating Feb 16, 2026, 12:32 PM UTC

We are continuing to investigate this issue.
investigating Feb 18, 2026, 09:45 AM UTC

We’re aware that some users are experiencing issues loading the Composer tab. Our team is actively investigating and working on a fix, which will be deployed shortly. In the meantime, if you encounter this issue, please refresh the page, and the Composer should load correctly. Apologies for any inconvenience this may be causing
monitoring Feb 18, 2026, 11:00 AM UTC

We have deployed a fix for the issues with logging in, some buttons being non-responsive and the composer loading incorrectly. We are actively monitoring this to ensure it has the correct outcome. Any users experiencing these issues, please refresh your browser to force your Orlo browser to update.
resolved Feb 20, 2026, 09:35 AM UTC

This incident has been resolved.

Read the full incident report →

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