Composer Tab loading issues

Update timeline

1. investigating Feb 16, 2026, 12:11 PM UTC

   We’re aware that some users are experiencing issues loading the Composer tab, aswell as issues with the date and time selection box in both the inbox and outbox. Our team is actively investigating and working on a fix, which will be deployed shortly. In the meantime, if you encounter the composer issue, please refresh the page, and this should load correctly. Unfortunately there is no workaround for the date and time selection box at the moment. Apologies for any inconvenience this may be causing

2. investigating Feb 16, 2026, 12:32 PM UTC

   We are continuing to investigate this issue.

3. investigating Feb 18, 2026, 09:45 AM UTC

   We’re aware that some users are experiencing issues loading the Composer tab. Our team is actively investigating and working on a fix, which will be deployed shortly. In the meantime, if you encounter this issue, please refresh the page, and the Composer should load correctly. Apologies for any inconvenience this may be causing

4. monitoring Feb 18, 2026, 11:00 AM UTC

   We have deployed a fix for the issues with logging in, some buttons being non-responsive and the composer loading incorrectly. We are actively monitoring this to ensure it has the correct outcome. Any users experiencing these issues, please refresh your browser to force your Orlo browser to update.

5. resolved Feb 20, 2026, 09:35 AM UTC

   This incident has been resolved.