Resolved after 15 hours 22 minutes, affecting Ordoro, on August 31, 2022.
It appears UPS released their update last night. We've been able to pull UPS Ground rates for all eligible shipments. Please reach out if we can help with anything else. Thank you!
Affected components
Update timeline
- identified Aug 31, 2022, 09:23 PM UTC
UPS is having issues related to Ground rates. Ground may not be an option when shipping some packages. This is occurring in third-party apps as well as UPS.com. UPS has a fix scheduled for tonight, so UPS Ground rates will display for all eligible packages afterwards. Please refresh your rates tomorrow to see Ground options.
- resolved Sep 01, 2022, 12:46 PM UTC
It appears UPS released their update last night. We've been able to pull UPS Ground rates for all eligible shipments. Please reach out if we can help with anything else. Thank you!
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