Resolved after 7 hours 43 minutes, affecting Ordoro, on November 6, 2022.
We have resolved the issue from today and all orders, shipping, etc. have resumed as expected. Thank you very much for your patience.
Affected components
Update timeline
- investigating Nov 06, 2022, 04:03 PM UTC
You may be unable to log in to Ordoro and, once logged in, see delays or error messages. We're actively investigating and will post updates as they're available.
- investigating Nov 06, 2022, 05:14 PM UTC
We're continuing to research the issue urgently. Thank you for your patience.
- investigating Nov 06, 2022, 06:56 PM UTC
Our developers are working on this with the highest priority. Ordoro is in maintenance mode preventing access so that they can do in-depth research. We'll post another update as they're available.
- identified Nov 06, 2022, 08:57 PM UTC
The issue has been identified, and we're slowly bringing the app back online. You may be able to log in now, but some tasks may run slower than usual.
- resolved Nov 06, 2022, 11:46 PM UTC
We have resolved the issue from today and all orders, shipping, etc. have resumed as expected. Thank you very much for your patience.
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