Resolved after 51 minutes, affecting Ordoro, on June 20, 2024.
The issue has been resolved. UPS and FedEx label generation is back up and running. Thank you for your patience, and please reach out to our Support team if you see any further issues.
Affected components
Update timeline
- investigating Jun 20, 2024, 06:01 PM UTC
We are experiencing technical difficulties with label generation for UPS and FedEx. You may see the following error messages: 1. FedEx: Meter number is missing or invalid. 2. UPS: Invalid Authentication Information Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience and appreciate your patience while we address this problem.
- identified Jun 20, 2024, 06:13 PM UTC
Our developers have identified the root problem and are working on a fix. We'll continue to share updates as they're available.
- resolved Jun 20, 2024, 06:53 PM UTC
The issue has been resolved. UPS and FedEx label generation is back up and running. Thank you for your patience, and please reach out to our Support team if you see any further issues.
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