Oracle Aconex incident

ASIA1, ASIA2 - Loss of Viewer Service

Ongoing since 01:57 AM UTC, affecting Viewer and Viewer.

identified Nov 11, 2026, 02:46 AM UTC

Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes. The Viewer service is related to viewing and marking up documents and drawings directly in the browser.

Started
Nov 11, 2026, 01:57 AM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
Nov 11, 2026, 01:57 AM UTC

Affected components

ViewerViewer

Update timeline

  1. investigating Nov 11, 2026, 01:57 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Viewer service is related to viewing and marking up documents and drawings directly in the browser.

  2. identified Nov 11, 2026, 02:46 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes. The Viewer service is related to viewing and marking up documents and drawings directly in the browser.

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