Optimizely incident

Search & Navigation - USEA01 Intermittent Performance Issue

Minor Resolved View vendor source →

Optimizely experienced a minor incident on October 10, 2025 affecting US East, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 06:24 AM UTC
Resolved
Oct 10, 2025, 08:04 AM UTC
Duration
1h 40m
Detected by Pingoru
Oct 10, 2025, 06:24 AM UTC

Affected components

US East

Update timeline

  1. investigating Oct 10, 2025, 06:24 AM UTC

    We are currently investigating an event that is intermittently impacting performance on the Search & Navigation service in the US region, [USEA01]. A subset of clients will be experiencing high latency or failed requests. We will post additional updates hourly or when we have information available. Thank you for your patience.

  2. monitoring Oct 10, 2025, 07:06 AM UTC

    The service has been restored and we're closely monitoring the service health.

  3. resolved Oct 10, 2025, 08:04 AM UTC

    This incident has been resolved.