Optimizely incident

Optimizely Identity is redirecting users to the wrong SSO login page.

Minor Resolved View vendor source →

Optimizely experienced a minor incident on September 17, 2026 affecting Optimizely Identity, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 10:23 PM UTC
Resolved
Sep 17, 2026, 10:26 PM UTC
Duration
3m
Detected by Pingoru
Sep 17, 2026, 10:23 PM UTC

Affected components

Optimizely Identity

Update timeline

  1. investigating Sep 17, 2026, 10:23 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2026, 10:24 PM UTC

    The issue has been identified, and a fix is being implemented.

  3. monitoring Sep 17, 2026, 10:26 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Sep 17, 2026, 10:26 PM UTC

    This incident has been resolved.