Optimizely experienced a minor incident on November 10, 2025 affecting Digital Experience Cloud Service - Management Portal, lasting 10h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 10, 2025, 02:38 AM UTC
We are currently investigating ongoing deployment failures within DXP Management Portal (PaaS-portal), and therefore we recommend you to not start any new deployments at this time. We will provide more updates as soon as they become available. Thank you for your patience.
- identified Nov 10, 2025, 03:07 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 10, 2025, 04:16 AM UTC
We are continuing to develop the code fix for the issue identified, and additional updates will be provided as they become available.
- identified Nov 10, 2025, 07:20 AM UTC
Development of a fix continues for the issue we identified. We will provide additional updates as they become available.
- monitoring Nov 10, 2025, 11:42 AM UTC
A fix was implemented around 11:00 (UTC) and we see that deployments have been successful since then. We will continue to monitor closely.
- resolved Nov 10, 2025, 01:01 PM UTC
This incident has been resolved.