Optimizely incident

Issue impacting Content Manager for CMS SaaS

Minor Resolved View vendor source →

Optimizely experienced a minor incident on November 25, 2025 affecting Australia East and North Europe and 1 more component, lasting 5h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 12:48 PM UTC
Resolved
Nov 25, 2025, 06:37 PM UTC
Duration
5h 49m
Detected by Pingoru
Nov 25, 2025, 12:48 PM UTC

Affected components

Australia EastNorth EuropeEast USUAE NorthEast US 2

Update timeline

  1. investigating Nov 25, 2025, 12:48 PM UTC

    We are currently investigating an issue impacting Content Manager for CMS SaaS. It affects all three CMS instances. We will provide additional updates as soon they are available.

  2. identified Nov 25, 2025, 01:54 PM UTC

    The issue has been identified and we are monitoring. Limited set of customers are impacted. We will provide updates as soon they are available. Thank you for your patience!

  3. resolved Nov 25, 2025, 06:37 PM UTC

    This incident has been resolved