Optimizely experienced a minor incident on January 6, 2026 affecting Library, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 06, 2026, 08:48 PM UTC
We are currently investigating an issue affecting the visibility of newly uploaded assets and created folders in the CMP DAM for a subset of customers. Our engineering teams are actively working to identify the root cause and restore normal functionality as quickly and safely as possible. We will continue to provide updates on this page as more information becomes available.
- investigating Jan 07, 2026, 07:04 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 07, 2026, 10:29 AM UTC
A targeted fix has been deployed, and the affected functionality is now operating as expected. Our teams are closely monitoring the system to ensure continued stability. Additional updates will be shared if needed.
- resolved Jan 07, 2026, 08:55 PM UTC
This incident has been fully resolved, and the service has been operating normally since the fix was implemented.