Optimizely incident

CMP: Task Creation And Accessibility Failure

Minor Resolved View vendor source →

Optimizely experienced a minor incident on January 30, 2026 affecting Library and Plan and 1 more component, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 11:34 AM UTC
Resolved
Jan 30, 2026, 05:09 PM UTC
Duration
5h 34m
Detected by Pingoru
Jan 30, 2026, 11:34 AM UTC

Affected components

LibraryPlanRequestsOpen API

Update timeline

  1. identified Jan 30, 2026, 11:34 AM UTC

    We’re currently investigating an issue affecting the creation of new tasks and access to previously created tasks within CMP. Our Engineering team has identified a likely root cause and is actively working toward a resolution. Further updates will be shared as more information becomes available.

  2. monitoring Jan 30, 2026, 01:43 PM UTC

    We have implemented a solution and impacted features should now function as intended. We will continue to monitor the platform to ensure sustained reliability.

  3. resolved Jan 30, 2026, 05:09 PM UTC

    The incident has been resolved.