Optimizely incident

Asset Visibility Issues in CMP DAM

Minor Resolved View vendor source →

Optimizely experienced a minor incident on February 6, 2026 affecting Library, lasting 12h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 09:07 PM UTC
Resolved
Feb 07, 2026, 09:26 AM UTC
Duration
12h 18m
Detected by Pingoru
Feb 06, 2026, 09:07 PM UTC

Affected components

Library

Update timeline

  1. investigating Feb 06, 2026, 09:07 PM UTC

    We are currently investigating an issue affecting the visibility of assets within CMP DAM for a subset of customers. This includes assets uploaded directly as well as those added through task completion. Our Engineering team is actively working to identify the root cause and restore normal functionality as quickly and safely as possible. We will continue to provide updates here as more information becomes available. Thank you for your patience while we work to resolve this matter.

  2. monitoring Feb 06, 2026, 11:21 PM UTC

    A targeted fix has been deployed, and the affected functionality is now operating as expected. Our teams are closely monitoring the system to ensure continued stability. Additional updates will be shared if needed.

  3. resolved Feb 07, 2026, 09:26 AM UTC

    The incident has been resolved.