Optimizely incident

DXP - Multiple environments returning error 503 - Affecting only Non-production environments

Minor Resolved View vendor source →

Optimizely experienced a minor incident on August 14, 2026, lasting 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 02:38 AM UTC
Resolved
Aug 14, 2026, 08:39 AM UTC
Duration
6h
Detected by Pingoru
Aug 14, 2026, 02:38 AM UTC

Update timeline

  1. investigating Aug 14, 2026, 02:38 AM UTC

    We're investigating DXP multiple environments returning error 503 - affecting only non-production environments.

  2. identified Aug 14, 2026, 03:06 AM UTC

    Our Engineering team has identified the root cause and is actively working on a resolution.

  3. identified Aug 14, 2026, 05:15 AM UTC

    We are implementing the fix and have confirmed the impact affects a limited subset of clients.

  4. resolved Aug 14, 2026, 08:39 AM UTC

    This incident has been resolved.