Optimizely incident

Service degradation due to network connectivity issue in Southeast Asia

Minor Resolved View vendor source →

Optimizely experienced a minor incident on August 25, 2026 affecting Singapore and Australia East and 1 more component, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 05:15 AM UTC
Resolved
Aug 25, 2026, 07:37 AM UTC
Duration
2h 21m
Detected by Pingoru
Aug 25, 2026, 05:15 AM UTC

Affected components

SingaporeAustralia EastAustralia East

Update timeline

  1. investigating Aug 25, 2026, 05:15 AM UTC

    A subset of Optimizely customers may experience connectivity issues or service degradation in the Southeast Asia region due to a network connectivity issue reported by our third-party provider. We will provide additional updates as soon as they become available. Thank you for your patience!

  2. monitoring Aug 25, 2026, 06:58 AM UTC

    The third‑party provider has mitigated the issue. We are monitoring the results.

  3. resolved Aug 25, 2026, 07:37 AM UTC

    This incident has been resolved.