Optimizely incident
Increased error rate when updated Shared or Variation Code with long custom code solutions
Optimizely experienced a minor incident on March 3, 2026 affecting Snippet Building, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Snippet Building
Update timeline
- investigating Mar 03, 2026, 11:52 AM UTC
We are currently investigating an issue in Web Experimentation that is preventing some users from updating Shared Code or Variation Code with long custom code solutions.
- monitoring Mar 03, 2026, 12:26 PM UTC
We have addressed a validation limitation that was preventing longer custom code solutions from being applied to experiments and campaigns.
- resolved Mar 03, 2026, 01:09 PM UTC
This incident has been resolved.