Optimizely incident

Search and Navigation US West - Unstable service performance

Minor Resolved View vendor source →

Optimizely experienced a minor incident on March 4, 2026 affecting US West, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 02:04 PM UTC
Resolved
Mar 04, 2026, 05:19 PM UTC
Duration
3h 14m
Detected by Pingoru
Mar 04, 2026, 02:04 PM UTC

Affected components

US West

Update timeline

  1. identified Mar 04, 2026, 02:04 PM UTC

    We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests. We will post additional updates hourly or when we have information available. Thank you for your patience.

  2. monitoring Mar 04, 2026, 02:32 PM UTC

    The issue have been fixed. We identified it was a minor subset of customers impacted. We continue to monitor the service.

  3. resolved Mar 04, 2026, 05:19 PM UTC

    Resolved. No further impacts have been observed, and all systems remain nominal.