Optimizely incident
DXP Sweden Central - Partial availability issue
Optimizely experienced a minor incident on March 5, 2026 affecting Sweden Central, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 05, 2026, 10:23 AM UTC
We are currently investigating a potential issue that may be impacting DXP service. This appears to be related to an event experienced by one of our third-party suppliers. We are in close contact with their team and working diligently to understand the scope and impact of this situation. Currently one customer is identified as impacted. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- investigating Mar 05, 2026, 11:37 AM UTC
We are continuing to investigate the issue. Currently one customer is identified as impacted. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding!
- monitoring Mar 05, 2026, 12:02 PM UTC
Our third-party supplier are working on restoring service stability for their affected customers. We verified that impacted Optimizely customer site(s) responds intermittently since around 15 minutes. We are continuing to monitor closely.
- resolved Mar 05, 2026, 12:29 PM UTC
This incident has been resolved. The stability of the service has been monitored and confirmed stable.