Optimizely incident

ODP EU region - Data Ingest service is partially degraded

Minor Resolved View vendor source →

Optimizely experienced a minor incident on June 30, 2026 affecting Data Ingestion and Processing, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 01:05 PM UTC
Resolved
Jun 30, 2026, 05:58 PM UTC
Duration
4h 53m
Detected by Pingoru
Jun 30, 2026, 01:05 PM UTC

Affected components

Data Ingestion and Processing

Update timeline

  1. investigating Jun 30, 2026, 01:05 PM UTC

    For a small subset of EU ODP accounts, we are observing an ingest lag. We are investigating this and aiming to reduce said lag back to zero.

  2. identified Jun 30, 2026, 04:08 PM UTC

    We have identified the issue, and put some changes in place to mitigate it - currently, ingest lag is minimal but still present.

  3. resolved Jun 30, 2026, 05:58 PM UTC

    This incident has been resolved.