Optimizely incident

Delayed Data Processing in NA Region

Optimizely is currently experiencing a minor incident affecting Data Ingestion and Processing and Campaigns, which began 15h ago. The vendor's full update timeline is below.

Started
Jun 29, 2026, 12:15 PM UTC
Resolved
Ongoing
Duration
● 15h 11m
Detected by Pingoru
Jun 29, 2026, 12:15 PM UTC

Affected components

Data Ingestion and ProcessingCampaigns

Update timeline

  1. investigating Jun 29, 2026, 01:16 PM UTC

    We are currently investigating delays in data processing affecting customers in the North America (NA) region. As a result, some data may take longer than usual to be reflected in the platform, and time-sensitive operations such as continuous campaign execution may be delayed. Our engineering team is actively investigating the issue. We apologize for any inconvenience.

  2. monitoring Jun 29, 2026, 02:55 PM UTC

    We have identified and resolved the issue. Data processing has returned to normal, and queued data is being processed. Continuous campaign execution and other time-sensitive operations have resumed normal operation. Our team is actively monitoring the system to confirm full stability.