Optimizely experienced a minor incident on June 29, 2026 affecting Data Ingestion and Processing and Campaigns, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 29, 2026, 01:16 PM UTC
We are currently investigating delays in data processing affecting customers in the North America (NA) region. As a result, some data may take longer than usual to be reflected in the platform, and time-sensitive operations such as continuous campaign execution may be delayed. Our engineering team is actively investigating the issue. We apologize for any inconvenience.
- monitoring Jun 29, 2026, 02:55 PM UTC
We have identified and resolved the issue. Data processing has returned to normal, and queued data is being processed. Continuous campaign execution and other time-sensitive operations have resumed normal operation. Our team is actively monitoring the system to confirm full stability.
- resolved Jun 30, 2026, 12:35 PM UTC
This incident has been resolved.