Optimizely incident

CMP: Task Creation Failure

Minor Resolved View vendor source →

Optimizely experienced a minor incident on June 17, 2026 affecting Library and Plan and 1 more component, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 06:47 AM UTC
Resolved
Jun 17, 2026, 11:40 AM UTC
Duration
4h 52m
Detected by Pingoru
Jun 17, 2026, 06:47 AM UTC

Affected components

LibraryPlanRequestsOpen API

Update timeline

  1. investigating Jun 17, 2026, 06:47 AM UTC

    We are currently investigating an issue affecting customers hosted on the AWS stack. Customers are experiencing failures when attempting to create tasks within the Optimizely Content Marketing Platform (CMP). Affected: Optimizely Content Marketing Platform (CMP) – Task Creation Infrastructure: AWS-hosted customers only Impact: Task creation failing Our Engineering team is actively working on a solution. We will share more information on this incident soon.

  2. monitoring Jun 17, 2026, 07:38 AM UTC

    A fix has been implemented and we're currently monitoring the situation.

  3. resolved Jun 17, 2026, 11:40 AM UTC

    The incident has been resolved.