Optimizely incident

Flags permission issue.

Critical Resolved View vendor source →

Optimizely experienced a critical incident on May 20, 2026 affecting Application UI and Optimizely REST API, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 09:42 AM UTC
Resolved
May 20, 2026, 11:30 AM UTC
Duration
1h 48m
Detected by Pingoru
May 20, 2026, 09:42 AM UTC

Affected components

Application UIOptimizely REST API

Update timeline

  1. investigating May 20, 2026, 09:42 AM UTC

    We are currently investigating the issue.

  2. investigating May 20, 2026, 10:01 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 20, 2026, 10:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 20, 2026, 11:30 AM UTC

    This incident has been resolved.