Optimizely incident
Optimizely Graph - One of our USEA production clusters have intermittent availability issues
Optimizely experienced a minor incident on May 6, 2026 affecting Optimizely Graph - EMEA Region, lasting 13h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 12:49 PM UTC
We are experiencing intermittent availability issue for the Optimizely Graph service, for one of the USEA production clusters. Our team is working on mitigating actions. We'll provide new updates.
- identified May 06, 2026, 01:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 06, 2026, 02:05 PM UTC
We are continuing to work on a fix for this issue. Thank you for your patience!
- monitoring May 06, 2026, 02:51 PM UTC
The cluster is performing better now and we are continuing to monitor. Thank you for your patience!
- resolved May 07, 2026, 02:38 AM UTC
This incident has been resolved.
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