Opti9 incident

Veeam Service Provider Console - Management Agent Connectivity - LAX/Los Angeles

Minor Resolved View vendor source →

Opti9 experienced a minor incident on April 1, 2026 affecting Veeam Service Provider Console - veeam-lax-acw, lasting 6d 15h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 09:14 PM UTC
Resolved
Apr 08, 2026, 01:10 PM UTC
Duration
6d 15h
Detected by Pingoru
Apr 01, 2026, 09:14 PM UTC

Affected components

Veeam Service Provider Console - veeam-lax-acw

Update timeline

  1. identified Apr 01, 2026, 09:14 PM UTC

    We are currently experiencing an issue impacting Veeam Management Agent connectivity to Veeam Service Provider Console. We are working with our vendor toward a resolution and will provide an update as soon as possible. If your Veeam components are not reporting correctly to Veeam Service Provider console, a workaround is to remove and reinstall the Service Provider Console Agent. (detail here: https://helpcenter.veeam.com/docs/vac/provider_admin/obtain_agent_setup_file.html?ver=9.1)

  2. resolved Apr 08, 2026, 01:10 PM UTC

    This incident has been resolved.