Opti9 incident

WAN Connectivity Issues - YOW/Ottawa

Minor Resolved View vendor source →

Opti9 experienced a minor incident on April 28, 2026 affecting Internet Services - YOW, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 06:34 PM UTC
Resolved
Apr 28, 2026, 08:51 PM UTC
Duration
2h 17m
Detected by Pingoru
Apr 28, 2026, 06:34 PM UTC

Affected components

Internet Services - YOW

Update timeline

  1. investigating Apr 28, 2026, 06:34 PM UTC

    Our teams are currently investigating a network issue impacting WAN connectivity in this region.

  2. resolved Apr 28, 2026, 08:51 PM UTC

    A subset of services in our YOW region became became impacted by a temporary WAN congestion issue. Opti9 engineers responded to the incident and services have been restored.