Opti9 experienced a minor incident on April 30, 2026 affecting Internet Services - YOW, lasting 13d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 30, 2026, 05:33 PM UTC
We are aware of a peering issue between our upstream provider and Bell that may be impacting connectivity to Opti9 resources from clients originating from a Bell network. We have escalated this issue to our provider and are working with them toward resolution.
- monitoring Apr 30, 2026, 10:37 PM UTC
Bell Canada has identified trouble within their networking equipment and has made adjustments to their routing to bypass the equipment while further analysis is performed. Our testing indicates that this issue is now resolved - if you are still experiencing impact please contact our support team.
- resolved May 14, 2026, 01:58 PM UTC
The hardware issue impacting Bell peering has been repaired - peering has been reestablished.