OPSWAT incident

MetaDefender Cloud Temporary Archive Processing Limit

Resolved after 26 minutes, on August 24, 2026.

resolved Aug 24, 2026, 12:33 AM UTC

Archive file processing will currently be limited to a maximum of 1,000 files per archive. This temporary limitation has been implemented to help maintain service stability and consistent processing performance. Archives containing more than 1,000 files will not be fully processed. Our team is actively working to restore normal archive processing capacity. We appreciate your patience and understanding and will provide an update when the limitation has been removed.

Started
Aug 24, 2026, 12:33 AM UTC
Resolved
Aug 24, 2026, 01:00 AM UTC
Duration
26m
Detected by Pingoru
Aug 24, 2026, 12:33 AM UTC

Update timeline

  1. resolved Aug 24, 2026, 12:33 AM UTC

    Archive file processing will currently be limited to a maximum of 1,000 files per archive. This temporary limitation has been implemented to help maintain service stability and consistent processing performance. Archives containing more than 1,000 files will not be fully processed. Our team is actively working to restore normal archive processing capacity. We appreciate your patience and understanding and will provide an update when the limitation has been removed.

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